At MASA, we understand that great software is only as strong as the support behind it. Our mission goes beyond delivering powerful agricultural management tools—we’re committed to equipping our users with the resources and guidance they need to succeed. Whether you’re just getting started or you’re a long-time user, we believe support should be accessible, reliable, and tailored to your needs.
To help you get the most out of your MASA products, we’ve built multiple support paths. The FBS Video Library offers a comprehensive collection of training videos covering key features and functions. Our new MASA Resource Library is your central hub for user guides, how-to articles, and documentation for all MASA solutions. For those using the latest 12.1 Azure version of FBS, the Release Notes Blog is updated bi-weekly with details on feature additions, bug fixes, and deployment updates—keeping you informed of every change.
For users of the 12.1 Azure version, we also offer MASA Interactive Help, an exclusive login-based feature where you can ask “Mr. Brown” specific questions about FBS software functionality. This virtual assistant is designed to provide fast, relevant guidance on how to use features effectively and navigate the platform with confidence. At MASA, your success is our priority—and we’re here to support you every step of the way.
